1. Introduction
Thames Valley Pharmaceuticals ("we", "our", "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.
By using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms herein, please discontinue your use of this site.
2. Information We Collect
We may collect the following categories of personal information:
- Contact Information: Name, email address, organisation name, and any other information you voluntarily provide through our contact form or email correspondence.
- Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, time spent on pages, and referring URLs.
- Cookies and Tracking Data: Small data files stored on your device that help us understand how visitors interact with our site and improve the user experience.
- Communication Data: Records of any correspondence you send us, including the content of messages and your contact details.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide the information or services you request.
- To improve and optimise our website content, functionality, and user experience.
- To analyse usage patterns and understand how visitors interact with our site.
- To send relevant updates, newsletters, or promotional communications (where you have consented to receive them).
- To comply with applicable legal and regulatory obligations.
- To protect against fraudulent, unauthorised, or illegal activities.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third-party vendors who assist us in operating our website and conducting our business, subject to confidentiality agreements.
- Business Partners: Where you have enquired about a product or service that involves a third-party partner, we may share relevant contact details with your explicit consent.
- Legal Authorities: When required by law, court order, or government regulation, or when disclosure is necessary to protect our rights and safety.
5. Cookies Policy
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device when you visit a website. We use:
- Essential Cookies: Required for the website to function properly. Disabling these may affect site functionality.
- Analytics Cookies: Help us understand how visitors use our site, enabling us to improve content and performance.
- Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of campaigns (only where consented).
You may disable cookies through your browser settings, although doing so may affect the functionality of certain website features.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security of your data.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access the personal information we hold about you.
- The right to request correction of inaccurate or incomplete data.
- The right to request deletion of your personal data.
- The right to withdraw consent for data processing at any time.
- The right to opt out of marketing communications.
To exercise any of these rights, please contact us at the email address below.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: